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From DHL to UPS to FedEx to VEHO - who has my package?

Did you think all shipping options were the same? They’re not—and understanding the differences can give you peace of mind when tracking your package.

Let’s break it down:

  1. Handoff Service
    This is exactly what it sounds like. Carriers like DHL eCommerce or FedEx SmartPost pick up your package from our warehouse, take it to their distribution center, and deliver it to the destination city. Once there, they “hand off” the package to the local postal service (like USPS in the U.S.) for final delivery.

  2. Express & Ground Services
    With options like FedEx Ground, FedEx Express, VEHO Premium Economy, UPS Ground, UPS Next Day, UPS 2nd Day or DHL Express Worldwide, the carrier handles everything—from pickup at our warehouse to delivery at your customer’s doorstep. No handoffs, just a straight shot to the destination.

Why does this matter?
Knowing whether your package is being shipped via handoff or express/ground helps you track it more easily and understand who’s handling it at each step.